After-Sales Terms

Warranty Period

1、The warranty date is 12 months from the date of out of factory, and the product and original accessories will have free warranty service
2、During the one-year warranty period, Hualian Industrial provides quality tracking services
3、After the one-year warranty period, Hualian Industrial will provide paid maintenance services

After-Sales Service Center

1、Hualian Industrial will launch the after-sales service center by ourselves or work with the third party to implement the terms.
2、Hualian Industrial will train the third-party how to detect the product errors and relevant maintenance knowledge, if needs to return to the original factory to repair, in warranty, manufacture will in charge of the freight and free for maintenance, after warranty, BUYERS needs to pay the freight and the maintenance cost.

Quick Solution

1、When the product fails, please call Hualian Industrial after-sales service number, or submit a fault repair form on the official website of Hualian Industrial. The after-sales department will provide a solution within one working day
2、Or check if Hualian Industry has a local agent, if so, call the agent for after-sales maintenance or service consultation

Customized Warranty Service

Customer customized product warranty service is subject to the contract agreement
Malfunction Request